# Support

> How to get help from the Orbitwrite team.

Email <support@orbitwrite.com>. Include:

- Your workspace's address (`orbitwrite.com/<workspace>`).
- A link to the post or page that's misbehaving, and roughly when it happened.
- What you expected, and what happened instead. A screenshot helps.

Advanced plans have priority support.

## Before you write

- [When a post fails](https://orbitwrite.com/docs/guides/troubleshooting/publishing-failures) covers most publishing problems.
- [Reconnecting channels](https://orbitwrite.com/docs/guides/troubleshooting/reconnecting) fixes most channels that stopped working.
- The [platform pages](https://orbitwrite.com/docs/platforms) list what each network accepts.
- The [changelog](https://orbitwrite.com/changelog) says what's new.